Shipping policy

Cheeky twist gifts – Shipping Policy
1. Shipping Area
  • We deliver to all addresses within the United Kingdom.
2. Shipping Cost
  • Shipping is variable for all products and delivery zones within the UK.
3. Dispatch & Delivery Times
  • Most orders are dispatched next working day after payment is received.
  • Standard delivery is via Royal Mail or a comparable UK courier.
  • Typical delivery time is 1–3 working days after dispatch.
  • For candy floss and baked goods, delivery is scheduled to maintain maximum freshness. You may be contacted to confirm your preferred delivery date.
4. Order Processing
  • Orders placed on weekends or public holidays are processed the next working day.
  • Personalized, engraved, or custom items may require additional processing time (usually up to 3 working days).
5. Delivery Confirmation
  • You will receive a dispatch notification when your order has shipped.
  • If your order is delayed or lost, please contact us directly for assistance.
6. Packaging
  • All items are securely packaged to ensure they arrive in perfect condition.
  • Food items are sealed and labelled in line with food safety standards.
7. Click & Collect / Local Delivery
  • Click & Collect and local delivery options may be available for events or large orders in Clacton, Colchester, Southend, and Essex. Please contact us to arrange.
8. International Shipping
  • We do not currently offer international shipping.
9. Delivery Issues
  • If your parcel arrives damaged, incomplete, or does not arrive within 7 days of dispatch, contact us as soon as possible with your order number and details.
10. Contact For shipping questions or help with your order, contact us via the platform you purchased from, our website chat, or email.
Returns Address: please Email
Clacton-on-Sea
Essex
United Kingdom